Refund Policy
Due to food safety risks, we do not accept returns on shipped cookies as it is a perishable product. If your order was shipped incorrectly, you must contact us immediately after receiving your order and we will resolve your issue.
WE ARE NOT RESPONSIBLE FOR PRODUCT THAT HAS BEEN AFFECTED BY TEMPERATURE DURING THE DELIVERY PROCESS.
WE RESERVE THE RIGHT TO REJECT OR CANCEL ANY ORDER THAT APPEARS TO BE FRAUD OR AN UNAUTHORIZED OR ILLEGAL TRANSACTION.
You can contact us at any time via email so we can evaluate the problem with your order and offer you alternative solutions.
WE ARE NOT RESPONSIBLE FOR PRODUCT THAT HAS BEEN AFFECTED BY TEMPERATURE DURING THE DELIVERY PROCESS.
WE RESERVE THE RIGHT TO REJECT OR CANCEL ANY ORDER THAT APPEARS TO BE FRAUD OR AN UNAUTHORIZED OR ILLEGAL TRANSACTION.
You can contact us at any time via email so we can evaluate the problem with your order and offer you alternative solutions.